Welcome to Jharkhand Cab! By accessing or using our services, you agree to be bound by the following terms and conditions. These terms govern your use of our taxi, rental, and related services across Jharkhand. We encourage you to read these conditions carefully before booking a ride or engaging with our services. If you do not agree with any part of these terms, you are advised not to use our services.

Service Usage

Jharkhand Cab offers car hire, taxi services, and customized travel packages. All bookings are subject to availability and confirmation. The user is responsible for providing accurate details during booking. Any misrepresentation or incomplete information may lead to service delays or cancellations, for which Jharkhand Cab shall not be held liable.

Booking and Payment Terms

Customers must provide complete and accurate information during the booking process, including pickup and drop-off locations, date, time, and any special requirements. Payments can be made online or in cash upon service completion, as per the chosen booking option. For online payments, the customer must ensure secure transactions through verified gateways provided on our website or app. Any issues arising from third-party payment systems are beyond Jharkhand Cab’s liability.

Cancellation and Refund Policy

Cancellations must be made at least 24 hours prior to the scheduled pickup time to qualify for a refund. If cancellations occur within 24 hours of the ride, a cancellation fee may be applicable. Refunds, if eligible, will be processed within 7–10 business days. However, refunds for partially used services or “no-shows” will not be entertained.

Responsibilities of Customers

Passengers are required to adhere to safety regulations during the journey. No illegal, hazardous, or prohibited items are allowed in the vehicles. Customers must ensure the proper handling of their personal belongings, as Jharkhand Cab does not assume responsibility for lost or damaged items during transit. Misconduct, abusive behavior, or any activity causing discomfort to the driver or other passengers may lead to the immediate termination of the service without a refund.

Vehicle and Driver Responsibilities

All vehicles provided by Jharkhand Cab are regularly maintained and inspected for safety and comfort. Drivers are trained professionals with valid licenses and adhere to road safety regulations. In case of unforeseen circumstances, such as vehicle breakdown or delays due to traffic, natural disasters, or other uncontrollable factors, Jharkhand Cab will strive to provide alternative solutions but will not be held accountable for delays or inconveniences arising from such situations.

Privacy Policy

We value your privacy and ensure the confidentiality of personal information shared with us. Details provided during booking are used solely for operational purposes and not shared with third parties without explicit consent, except as required by law. Please refer to our Privacy Policy for more details on data usage and protection.

Modification of Terms

Jharkhand Cab reserves the right to amend these terms and conditions at any time without prior notice. Any updates will be reflected on our official website and app. Continued use of our services after amendments indicates acceptance of the revised terms.

Dispute Resolution

In case of disputes, customers are encouraged to contact our support team to resolve the matter amicably. If the issue remains unresolved, it may be subject to arbitration or legal action under the jurisdiction of the courts in Ranchi, Jharkhand.

Limitations of Liability

Jharkhand Cab is not liable for delays, cancellations, or service interruptions caused by factors beyond our control, such as traffic congestion, weather conditions, or government restrictions. Compensation claims arising from such issues will not be entertained.

By booking with Jharkhand Cab, you agree to these terms and conditions. For any queries, please contact our customer support team for clarification. Thank you for choosing Jharkhand Cab for your travel needs!